Microsoft Dynamics 365 Customer Service - Flexible Training
Avenue de la Gare 50
1003 Lausanne
+41 22 738 80 80
Descrizione
In this course you will learn to use tools such as automatic case creation and queue management so that you can spend your time where you can make a greater impact, namely directly with your customers.
Condizioni
None
Pubblico target
A Dynamics 365 Customer Engagement Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations.